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Six Flags earns Certfied Autism Center status at all 26 destinations
POSTED 12 Feb 2020 . BY Lauren Heath-Jones

The certification process will equip our team members with the tools and training needed to better serve guests with special needs
– Jason Freeman, Six Flags' VP of Safety
Six Flags will become one of the first theme park chains to earn Certified Autism Center (CAC) status across all 26 of its locations.

CAC status is awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES). It aims to make visitor experiences easier and more comfortable for guests with Autism Spectrum Disorder (ASD) or sensory sensitivities, who can become distressed when visiting new places.

It requires that at least 80 per cent of customer-facing staff at Six Flags complete a training programme through IBCCES that will focus on understanding ASD, guest experience and safety, as well as offering strategies to foster effective communication.

As a CAC, Six Flags will also need to provide:

• A sensory guide for each ride and attraction, empowering guests to make informed choices about the experience and their comfort levels.

• Special in-park sensory spaces, where guests with sensory needs can relax in a less stimulating environment.

• Expanded culinary options to meet guests' dietary needs (e.g. gluten-free menu items).
An updated Accessibility Guide, accessible at sixflags.com and at Guest Relations and Ride Information Centres at each park.

Additionally, Six Flags has committed to ongoing training and complete onsite audits, as well as agreed to implement IBCCES Accessibility Cards at its parks.

"We're proud to partner with IBCCES to ensure that guests on the autistic spectrum have the best possible experience when visiting our parks," said Six Flags' VP of Safety Jason Freeman.

"The certification process will equip our team members with the tools and training needed to better serve guests with special needs. We want them to know Six Flags stands ready to welcome them with open arms."

Myron Pincomb, board chair at IBCCES, said: "So many families just need more communication and understanding from parks and other attractions, so they can make those memories together that we all cherish. In some cases, small changes can make a huge impact, and our certification programme ensures each park is committed to long-term growth, and understanding, not just one-time training."

"As a person on the spectrum, it is exciting to see more parks taking the extra steps to accommodate all guests," said Dr Stephen Shore.

"The commitment Six Flags is making to a true certification process is impressive and means so much to millions of individuals and families. Creating family memories and recreation are essential for both individuals with ASD and their families as a whole."

RELATED STORIES
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  Six Flags admits China theme park projects could be shelved


The stop-start affair that is Six Flags' expansion into Chinese territory may never come to fruition it seems after the US theme park operator revealed continuing problems with its partner in China.
  Michael Spanos named new Six Flags president and CEO


PepsiCo executive Michael Spanos has been appointed as president and CEO of Six Flags Entertainment Corporation, replacing Jim Reid-Anderson in both roles with effect from 18 November 2019.
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NEWS
Six Flags earns Certfied Autism Center status at all 26 destinations
POSTED 12 Feb 2020 . BY Lauren Heath-Jones
The certification process will equip our team members with the tools and training needed to better serve guests with special needs
– Jason Freeman, Six Flags' VP of Safety
Six Flags will become one of the first theme park chains to earn Certified Autism Center (CAC) status across all 26 of its locations.

CAC status is awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES). It aims to make visitor experiences easier and more comfortable for guests with Autism Spectrum Disorder (ASD) or sensory sensitivities, who can become distressed when visiting new places.

It requires that at least 80 per cent of customer-facing staff at Six Flags complete a training programme through IBCCES that will focus on understanding ASD, guest experience and safety, as well as offering strategies to foster effective communication.

As a CAC, Six Flags will also need to provide:

• A sensory guide for each ride and attraction, empowering guests to make informed choices about the experience and their comfort levels.

• Special in-park sensory spaces, where guests with sensory needs can relax in a less stimulating environment.

• Expanded culinary options to meet guests' dietary needs (e.g. gluten-free menu items).
An updated Accessibility Guide, accessible at sixflags.com and at Guest Relations and Ride Information Centres at each park.

Additionally, Six Flags has committed to ongoing training and complete onsite audits, as well as agreed to implement IBCCES Accessibility Cards at its parks.

"We're proud to partner with IBCCES to ensure that guests on the autistic spectrum have the best possible experience when visiting our parks," said Six Flags' VP of Safety Jason Freeman.

"The certification process will equip our team members with the tools and training needed to better serve guests with special needs. We want them to know Six Flags stands ready to welcome them with open arms."

Myron Pincomb, board chair at IBCCES, said: "So many families just need more communication and understanding from parks and other attractions, so they can make those memories together that we all cherish. In some cases, small changes can make a huge impact, and our certification programme ensures each park is committed to long-term growth, and understanding, not just one-time training."

"As a person on the spectrum, it is exciting to see more parks taking the extra steps to accommodate all guests," said Dr Stephen Shore.

"The commitment Six Flags is making to a true certification process is impressive and means so much to millions of individuals and families. Creating family memories and recreation are essential for both individuals with ASD and their families as a whole."

RELATED STORIES
Cedar Fair and Six Flags merge – combined company will operate 51 theme parks and resorts


Two iconic theme park operators, Cedar Fair and Six Flags, have confirmed they are merging.
Six Flags admits China theme park projects could be shelved


The stop-start affair that is Six Flags' expansion into Chinese territory may never come to fruition it seems after the US theme park operator revealed continuing problems with its partner in China.
Michael Spanos named new Six Flags president and CEO


PepsiCo executive Michael Spanos has been appointed as president and CEO of Six Flags Entertainment Corporation, replacing Jim Reid-Anderson in both roles with effect from 18 November 2019.
MORE NEWS
The Everyday Heritage initiative celebrates and preserves working class histories
Off the back of the success of the first round of Everyday Heritage Grants in 2022, Historic England is funding 56 creative projects that honour the heritage of working-class England.
Universal announces long-awaited details of its Epic Universe, set to open in 2025
Universal has revealed it will be adding new Harry Potter attractions, alongside Super Nintendo and How to Train Your Dragon worlds to its Florida resort.
Heartbreak for Swedish theme park, Liseberg, as fire breaks out
A fire has destroyed part of the new water world, Oceana, at Liseberg in Sweden, and a construction worker has been reported missing.
Museum director apologises after comparing the city of Florence to a sex worker
Museum director Cecilie Hollberg has come under fire for comparing the city to a sex worker due to uncontrolled mass tourism.
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COMPANY PROFILES
DJW

David & Lynn Willrich started the Company over thirty years ago, from the Audio Visual Department [more...]
Holovis

Holovis is a privately owned company established in 2004 by CEO Stuart Hetherington. [more...]
IAAPA EMEA

IAAPA Expo Europe was established in 2006 and has grown to the largest international conference and [more...]
Vekoma Rides Manufacturing B.V.

Vekoma Rides has a large variety of coasters and attractions. [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

08-08 May 2024

Hospitality Design Conference

Hotel Melià , Milano , Italy
10-12 May 2024

Asia Pool & Spa Expo

China Import & Export Fair Complex, Guangzhou, China
+ More diary  
 


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Tel: +44 (0)1462 431385

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