Even before the pandemic, one of the biggest challenges facing wellness operators was finding therapists with the necessary skills and knowledge to ensure consistent quality of treatments.
Now, with new touchless technology from Gharieni, it’s possible to offer a high standard of treatments at all times, with the added benefit of these being COVID-19 compliant.
While therapists must be fully available for clients during normal treatments, touchless technology reduces service time, so several clients can be served by one therapist at once, according to CEO and founder of Gharieni Group, Sammy Gharieni, who believes touchless has huge potential to drive the success of spa and wellness businesses.
“Specialised touchless treatments allow spas to offer exceptional experiences while still delivering on strict hygiene regulations,” he says, “Touchless maximises the experience for the guest and the profit for the spa.
Developing a hybrid model
“Another great opportunity is combining touchless applications with traditional treatments, such as facials, pedicures and manicures,” he explains. “This allows operators to develop their own protocols, add more interesting treatments to the menu and differentiate themselves from other operators. It also increases earnings per hour.
“If we understand a spa visit as a holistic wellness experience,” says Gharieni, “there are not many differences in service between a hands-on treatment and a touchless treatment – guests can still be pampered and enjoy their spa time, it’s just the treatment that’s different.
“The quality of the treatment is not worse – to the contrary, all our touchless technologies are made of the highest quality materials and deliver consistently high-quality treatments,” he says.
Smart add-ons
“Our philosophy has always been to integrate technologies that relieve therapists and turn simple treatments into an experience, through smart add-ons,” he says. “Many of our innovations can be used on a touchless basis or in conjunction with an intervention from a therapist, or both.
“For example, you can combine a manicure or pedicure with lying on the Spa.Wave System, or if the MLX i³Dome is used as a pure Infrared treatment without the PLT device on the head section, it can be combined with a facial.
“The PLT device can be used as a stand-alone (even without the iDome) on any spa table and can be combined with treatments for the legs or upper body.
“The possibilities are endless,” says Gharieni, “and give each spa the scope to develop their own signature treatments to make their spa menu more interesting and raise their earnings per hour.”
Find out more at www.gharieni.com
